Real-time digital dispatch
Every tour, vehicle, driver and trailer in one single interface – with live team assignment, automatic conflict checking and direct telematics hand-off. CargoWiz puts dispatchers at freight forwarders and transport companies in sync, in real time.
Dispatching between a whiteboard, the phone and Excel
At many small and mid-sized freight forwarders and transport companies dispatching still runs on a whiteboard, an Excel sheet and the phone. Who's driving which truck, where the trailers are parked, which driver still has driving time left – usually only one dispatcher carries it all in their head. When they're off sick, the knowledge goes with them. Double bookings, missed maintenance, a driver without an ADR licence on a hazardous tour – every mistake costs time and money. As soon as the team grows and several dispatchers plan in parallel the chaos becomes perfect: nobody knows who is touching which tour, changes get overwritten and customers get called twice. The result: frustration on the team and, in the worst case, lost orders.
Live team dispatching with CargoWiz
CargoWiz provides a collaborative dispatch board where several dispatchers can work simultaneously in real time – without overwriting each other. You see every tour, vehicle, trailer and driver in one overview and assign equipment in just a few clicks. Tours you don't drive yourself can be assigned to an external carrier in exactly the same way – CargoWiz generates the matching transport order automatically and sends it to the carrier by email. The system automatically checks for conflicts: double-booked vehicles, missing qualifications, upcoming maintenance, driver availability. Once a tour is fully dispatched you hand it over to your telematics with one click – the driver receives the order and route on their device with nobody having to retype anything. Tours can be split, driver swaps planned and daily handovers documented digitally. The entire dispatch history is traceable, so substitutes or new hires can jump straight in – the knowledge stays in the system.
What you get out of it
Collaborative real-time dispatching – several dispatchers work in parallel without conflicts.
Automatic conflict checking prevents double bookings and qualification mismatches.
Fast assignment to your own vehicles or external carriers – including an automatically generated transport order.
Direct hand-off to telematics – the driver has the order on the device within seconds.
How dispatching works with CargoWiz
Orders appear in the dispatch board automatically – sorted by loading time.
A few clicks assign vehicle, driver and trailer – with automatic conflict checking.
You send the tour to telematics – the driver receives every detail on their device.
Related topics
Try dispatching live
In a live demo we'll show you how your dispatch board looks in CargoWiz – including conflict checking and telematics hand-off.