AI-powered order capture for freight forwarders & transport companies
Every order email becomes a fully captured order in seconds – no retyping, no copy-and-paste, no typos. CargoWiz reads emails and PDF attachments with artificial intelligence and creates orders automatically inside your TMS.
Manual order entry burns time, money and nerves
In most small and mid-sized freight forwarders and trucking companies, orders still arrive as plain email or PDF in someone's inbox. A clerk opens every message, reads addresses, references, loading and unloading dates, copies the data into the TMS and files the PDF by hand. Five to fifteen minutes per order disappear that way. At fifty orders a day that's several hours – hours that can no longer be spent on dispatching or talking to customers. On top of that come the usual sources of error: a swapped postcode, a forgotten time slot, a wrong reference number. Every typo turns into a follow-up call, a complaint, or in the worst case a truck idling at the gate.
How AI order capture works inside CargoWiz
With CargoWiz you get a dedicated email inbox for incoming orders – you simply forward your order emails to it and CargoWiz takes care of the rest. Every incoming email – whether plain text, a PDF, a Word or Excel file, or a scanned document – is automatically classified. Our AI recognises the document type and extracts sender, consignee, loading and unloading sites, time slots, references, shipment data, weight and dimensions. Addresses are matched against your master data, new locations are created, the order is set to the right status and the original document is firmly linked to the order. You see the finished order in the order list and can hand it to dispatch with a single click. Orders that don't arrive by email can also be uploaded directly into the TMS via drag and drop – the AI processes them in exactly the same way. In practice our customers save up to 90% of their previous entry time – and work more accurately than before.
What you get out of it
Up to 90% less entry time – your team focuses on dispatching instead of typing.
Fewer mistakes on addresses, references and time slots – no more expensive idle time at the gate.
Orders are ready in dispatch the moment they arrive – including nights and weekends.
The original document is attached to the order automatically – tamper-protected once linked and always findable.
From inbox to dispatched order in three steps
You forward incoming order emails to your dedicated CargoWiz inbox.
CargoWiz reads the email and attachments automatically and creates the order with every field filled.
You review the order with one click and hand it directly to dispatch.
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See AI order capture in action
In a short live demo we'll use your own order emails to show you exactly how much time CargoWiz can save you every day.